At Wavora Waters Private Limited, we strive to provide quality products and customer satisfaction. If you are not completely satisfied with your purchase, please review our refund policy below.
Contact Us: For any questions regarding this refund policy or to initiate a return, please contact us at: wavorawaters@gmail.com
Eligibility for Refund: To be eligible for a refund, you must return the item within 30 days of receiving your order. The item must be unused and in the same condition that you received it, along with the original packaging.
Non-Returnable Items: Certain items cannot be returned, including customized or personalized products and any item marked as non-returnable at the time of purchase.
Process for Returns: To initiate a return, please contact our customer service at wavorawaters@gmail.com. We will provide instructions on how to return your item. Please do not send your purchase back to the manufacturer.
Refunds: Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment, within a certain amount of days.
Shipping Costs: Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. If you have not yet received a refund, please check your bank account again and contact your credit card company, as it may take some time before your refund is officially posted.
Exchanges: We only replace items if they are defective or damaged. If you need to exchange it for the same item, contact us at wavorawaters@gmail.com.
Changes to This Refund Policy: We may update our refund policy from time to time. Any changes will be posted on this page, and continued use of our services constitutes your acceptance of the modified policy.